I also saw a post in the forum thread mentioning the SofteLicenser possibly causing these issues (VSL products don’t use the soft-eLicenser). Start your sequencer/hosts, then go to the Task Manager and end the “protected Object” task" - if there is one. Run the eLCC software as admin and click “Maintenance” Uninstall the eLCC software & reinstall it as admin (!) The eLicenser Control Center manages your licenses. But here are a few things you can try - and I would test in between every time to see if that step has fixed it: You need to download one License per eLicenser and computer, so that you can use Vienna Suite on up. So this issue seems to affect all kinds of 3rd party products like HALion Sonic, Cubase, …as well - not just VSL products. There are also other non-related cases in the Steinberg Forum. We did some logging and provided detailed information for the Steinberg developers (eLicenser), but this was never really fixed, to my knowledge. Unfortunately, we did see a few “ID NOT found” error messages starting to pop up in support a few months ago. It deploys advanced traffic encryption, so you don’t need to worry about the security of your connections to remote hardware USB keys.Received this in response to my email to Vienna Instruments and it was the solution for me. I have a mistake and make maintenance task. Here is how to retrieve the serial number (ID) of an USB-eLicenser.
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